At AnimationStudio.ae, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, and disclose your personal information when you access or use our animation video-making services. It also informs you of your privacy rights and how the law safeguards your data.
By using our services, you consent to the collection and use of your information as outlined in this Privacy Policy. We value transparency, and our goal is to provide you with clear details about how your data is handled.
Data Collection and UseWe collect personal information when you interact with our website and services. This includes when you sign up for an account, make a purchase, request support, or engage with any interactive features. The personal information we collect may include:
- Your name
- Email address
- Phone number
- Billing and payment details
In addition to the personal information you provide directly, we also gather certain anonymous data to monitor the functionality of our website and improve the user experience. This may include information such as your IP address, browser type, device information, and time spent on our site.
We use your personal information primarily to:
- Provide you with our animation video services
- Communicate with you about your orders and inquiries
- Enhance your experience on our platform
- Improve our services and website functionality
To enhance your experience, AnimationStudio.ae uses cookies, small data files stored on your device. These cookies help us remember your preferences, analyze website traffic, and improve the functionality of our services. Cookies also enable us to offer personalized features, like remembering your login information
We may also use other tracking technologies, such as web beacons (also known as pixels), to collect information about your interactions with our website and emails. These technologies help us understand website usage patterns and assess the effectiveness of marketing campaigns.
Sharing Your InformationAt AnimationStudio.ae, we prioritize your privacy. We do not share your personal information with third parties unless necessary for specific purposes, such as processing payments or providing customer support. We may share your information with trusted service providers who work on our behalf, but they are required to maintain the confidentiality of your data and use it only for the services they provide to us.
However, there are certain situations in which we may disclose your information:
- To comply with legal obligations or enforce our agreements
- To detect, prevent, or address issues related to security, fraud, or technical problems
- When required for business operations, such as with service providers or partners assisting in delivering services to you
We do not sell, rent, or trade your personal information to third parties. Any aggregated, anonymized data may be shared externally for analytical purposes, to improve our website and services.
Third-Party ServicesOur website may contain links to third-party services, such as social media platforms, analytics tools, or payment processors. These third-party services may collect information about your usage of their websites and services. AnimationStudio.ae is not responsible for the privacy practices of these third-party services, and we encourage you to review their privacy policies before sharing any personal information.
We may also incorporate social media sharing buttons (e.g., Facebook, Twitter, Instagram) on our website. Your interactions with these social media platforms are subject to the respective privacy policies of those services.
Security of Your DataWe take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. This includes employing industry-standard encryption and security protocols for data transmission and storage. While we strive to protect your data, no internet transmission is entirely secure, and we cannot guarantee the absolute security of your personal information.
For any transactions involving sensitive information, such as payment details, we utilize secure methods to safeguard your data.
Your Rights and ChoicesAs a user of our services, you have the right to manage your personal data and make certain requests regarding its use. These rights include:
- Accessing and reviewing the information we have collected about you
- Updating or correcting inaccurate personal data
- Requesting the deletion of your personal information
- Opting out of marketing communications and certain tracking features
If you would like to exercise any of these rights, please contact us through the contact details provided below.
Children’s PrivacyAnimationStudio.ae is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected such information, we will take steps to delete it as soon as possible.
Updates to This Privacy PolicyWe may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting an updated version of this Privacy Policy on our website. The updated policy will take effect once it is posted, and continued use of our services after the posting of changes signifies your acceptance of those changes.
Contact UsIf you have any questions or concerns about this Privacy Policy or how we handle your personal data, please feel free to contact us at:
Email: info@animationstudio.ae Terms and ConditionsThese Terms and Conditions ("Agreement") govern your use of the animation services provided by AnimationStudio.ae, ("we," "our," or "us"). By engaging with our services, you ("Client") agree to comply with and be bound by the following terms. Please read them carefully before using our services. If you do not agree to these terms, you should not use our services.
Definitions and Services DescriptionIn this Agreement, the following terms shall have the meanings assigned to them:
Services: The animation services provided by AnimationStudio.ae, including but not limited to animation creation, storyboarding, video editing, 2D/3D animations, voiceovers, and related deliverables.
Client: The individual or organization requesting the animation services from us.
Deliverables: The final animated content or other related assets created and delivered to the Client.
Intellectual Property and ConfidentialityUpon final payment, all intellectual property rights to the final animation (including visual assets, scripts, and designs) will be transferred to the Client. Until full payment is made, we retain ownership of all intellectual property rights, including the right to use the work as part of our portfolio or promotional materials.
Both parties agree to maintain confidentiality regarding any proprietary information shared during the course of the project. We will not disclose any information about the Client's business, project details, or proprietary content to third parties unless required by law.
Cancellation and TerminationWe have the right to cancel the project at any time by providing written notice. If the Client cancels the project after the work has started, the deposit is non-refundable. If cancellation occurs before the start of work, the deposit will be refunded in full.
If we are unable to complete the project due to unforeseen circumstances, we will provide a pro-rata refund for any work not completed, based on the percentage of work finished at the time of cancellation.
Liability and DisclaimersWe make every effort to provide high-quality animation services; however, we cannot guarantee that the final deliverables will meet the Client's subjective expectations. The Client agrees that our liability is limited to the amount paid for the services. We are not responsible for any indirect, consequential, or punitive damages that may arise from the use of the deliverables, including but not limited to business interruptions or loss of revenue.
Additionally, while we use best practices to ensure the accuracy and integrity of the work, we are not responsible for any third-party claims or disputes arising from the use of the deliverables. The Client agrees to indemnify AnimationStudio.ae from any claims, losses, or damages resulting from the use of the animation.
Governing Law and Dispute ResolutionThis Agreement shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising out of or in connection with these Terms and Conditions shall be resolved through binding arbitration in the UAE.
Return and Refund PolicyAs our services are digital and custom-made, we do not offer returns or refunds once the work has started. However, if the Client is dissatisfied with the final animation, we will offer a reasonable number of revisions based on the scope of the original agreement.
If the work delivered is significantly different from what was agreed upon or contains errors that were not caused by the Client, we will make the necessary corrections at no additional cost. In the event that the Client requests a full refund after services have been delivered, we will review the situation and provide a refund on a case-by-case basis, depending on the specific terms agreed upon.
Changes to Terms and ConditionsAnimationStudio.ae reserves the right to amend these Terms and Conditions at any time. Any changes will be communicated to the Client, and the updated version will be posted on the website. By continuing to use our services after such changes, the Client agrees to be bound by the updated terms.